Frequently asked questions

Does Buza read everything on my phone?

No. Buza only sees the groups you add it to and the messages sent to its own number. Nothing is scraped, sold or used to train ads.

Do my members need to install anything?

No. Members just use WhatsApp as normal — Buza is simply another participant that happens to answer instantly.

Can I control what the assistant says?

Completely. You write its prompts, upload reference files, keep a toxicity watchlist, and can pause replies with one switch.

What happens after the free trial?

Pick a plan and carry on — or walk away. Your data stays yours either way, and you can export or delete it.

Is my community's data safe?

Conversations are stored encrypted in the cloud, visible only to your team's dashboard. Delete an assistant and its data is deleted with it — that's our POPIA position in one sentence.

Something else?

Ask us at hello@auxo.digital — or ask Buza itself on buza.auxodigital.africa.