What is Buza?

Buza (isiZulu for "ask") puts an AI assistant inside your WhatsApp groups and inbox. It answers the questions your members and customers ask — instantly, in context, around the clock — while you watch and steer everything from one dashboard.

Who it's for

Communities. Estates and body corporates, schools and alumni groups, churches, clubs, and event groups. Levy questions, gate procedures, term dates, service times, meetup details — answered before an admin even sees the message.

Businesses. First-line customer support on WhatsApp, lead qualification, bookings and reminders, and tracked broadcast campaigns to opted-in contacts — with a human handover the moment it's needed.

What you stay in control of

• Its knowledge. You write the assistant's prompts and upload reference files; it answers from what you give it.
• Its behaviour. Keep a toxicity watchlist, review flagged messages, and pause replies with one switch.
• Who joins. Review and approve requests to join your groups before anyone is added.
• Every conversation. Watch all groups and chats from a single dashboard and step in whenever you want.

Next steps

• Getting started — up and running in three steps.
• Pricing & billing — plans, bundles, and how message credits work.
• FAQ — privacy, member experience, and data questions.